Data Residency: What Stays Where
Choose the region of your tenant database (Türkiye or EU; US planned). Today only the tenant database is region-bound — queues, logs and platform metadata are processed on the platform.
Turkey Region (TR)
Tenant database hosted in Türkiye, intended to support KVKK data-localisation needs.
Europe Region (EU)
Tenant database hosted in the European Union, intended to support GDPR requirements.
United States Region (planned)
A US-hosted tenant database is planned and not yet available.
What You Can Choose Today
You choose where consent records are stored: a HashEntry-managed tenant database in a region, or your own PostgreSQL (BYOD). Request processing itself runs on the HashEntry platform; a full per-region platform deployment is planned but not yet available.
1. Processing
Where requests are received and processed
- Requests, queues and logs: processed on the HashEntry platform
- Platform metadata (accounts, plans, billing): platform database
- Per-region processing: planned, not yet available
2. Storage / Database Model
Where consent records & documents live
- Managed PostgreSQL: region-bound tenant database (shared database with tenant scoping by default; dedicated schema or database on eligible plans)
- BYOD (your PostgreSQL): consent records are stored in your database; requests transit the platform
- Signature files: stored encrypted on platform storage unless configured otherwise
How a Consent Record Travels
The steps a consent goes through and where each one takes place.
| Step | Actor / Component | Processing Action | Destination |
|---|---|---|---|
| 1 | Visitor Browser / App | Consent granted or contract approved | HashEntry platform (API) |
| 2 | HashEntry application servers | Request queued; canonical JSON built and SHA-256 digest calculated | Platform queue and application servers |
| 3 | Timestamp Authority (TSA) | RFC 3161 request containing the SHA-256 digest only (if timestamping is enabled) | Configured RFC 3161 timestamp authority |
| 4 | Database Persistence | Record, digest and timestamp token saved to the selected database | Region-bound tenant database or your BYOD PostgreSQL |
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